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Location:  Home >> Support >> Dialup >> Disconnections >> Noise On Phone Line  
 

If uou suspect that a noisy phone line may be causing problems with your internet connection you can ask your phone line provider to perform a "moulds test". In many cases this can help fault diagnosis.

  • What does your phone line sound like?
  • Pick up the phone, dial say 2, (to get rid of the dial tone) and just listen.
  • Is it clear, or has it a myriad of hmmms or static noises on it?
  • A good first check is to just listen to it.
  • Modems require good clear lines to function well.

If you have any noise on the line after carrying out the above tests, contact
your phone provider and ask for assistance to rectify the issue.


 
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